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Elevation VoIP Features List

The features below are available on all dialing plans.

 

Choose Your Area Code

Elevation lets you keep in touch like never before. Establish a Phone Number wherever your friends, family, or customers live and they can call you for the price of a local call. Whether they're around the corner, across the country or across the world, your family and friends can call you with no long distance fees. 

For example, you live in Chicago where your area code is 312. Your mom lives in Los Angeles and her area code is 213. You could get a virtual phone number in 213 that rings to your Elevation line. Now mom doesn't have to pay long distance charges when she calls you.


3-Way Calling

With three way calling you can talk to two other people at once with ease. This feature lets you bring the second party on line by following the instructions below. Note: calls made outside of your calling plan will be charged at our low long distance rates


911 Dialing

Your customer's safety is important to us,  all phone lines support 911.  (Customers need to configure 911 from within their customer profile)


Call Forwarding

With call forwarding,  you may forward your incoming calls to any number(s) that you want.


Call Hunt

Call hunting comes in two flavors: Sequential Ringing and Simultaneous Ringing.  Simultaneous Ringing feature rings all the numbers you chose at one time. The call will connect to the first phone answered.  Sequential Ringing will ring each number you specify in the exact order you choose for the length of time you select. If a number you chose is in use or does not answer, the next number in your list will immediately ring. Sequential ringing can ring both in network and out of network numbers including long distance and international numbers.


Call Return

Have you ever missed a call and not know who it was? With Call Return you can simply call back the last number who called you.


Call Transfer

Elevation call transfer allows you to direct a call to any number in the world while talking to the other party.


Call Waiting

If you are on the phone when another call comes in, a tone will sound, enabling you to answer the second call. If you choose not to answer the second call, it will be forwarded (if forwarding is enabled) otherwise it will be answered by voicemail (if enabled). If you use Caller ID, the caller's phone number will appear in the display before you answer the second call. Call waiting is enabled by default.


Caller ID

Know who is calling you before you answer the phone. When your phone rings, the phone number of the person calling you will show in your Caller ID enabled phone display. It also works with call waiting, and will show the caller's phone number as the call waiting tone sounds.


Local Access Numbers

Elevation offers prepaid calling through local access numbers located around the world. Make calls using our low rates when you're away from your Internet connection by calling an access number similar to a traditional phone card.


Do Not Disturb

When the Do Not Disturb feature is enabled, all incoming calls will be routed directly to your voicemail (if enabled) and your phone will not ring.


Free In Network Calling

Make free calls to other Elevation users anywhere in the world with no long distance charges. Just dial the users 7 digit number (without area code), it's that easy. It doesn't matter where you or the other party is located, free in network calling works worldwide and there are no limits so you can talk as long as you want as often as you want.


Free Toll-Free Calling

Make free calls to any US/Canada Toll Free Number with no long distance charges.


International Call Block

Elevation offers an International Call Block feature which allows you to block international calling. This feature protects you from unintended international calls by disabling them.


Low International Rates

 


Multi Ring

Multi-Ring is a powerful feature that allows you set incoming calls to ring you at several numbers, either simultaneously or sequentially, in any order you like and for as long as you like. This feature is set up in your online user Control Panel.


Online Account Management

Elevation lets you access your account information 24 hours a day, seven days a week to check call history, change account information, listen to voicemails, manage call forwarding options and more. Our award winning control panel puts you in control with tools never available through traditional phone companies.


Online Recharge of Call Credit

Recharge your call credit, 24 hours a day, 7 days a week by logging into your account and purchasing more call credit. This feature is accessed through your online Control Panel.


Pinless Dialing

Elevation offers prepaid calling through local access numbers located around the world. Make calls using our low rates when you're away from your Internet connect by calling an access number similar to a traditional Phone Card. With the Elevation Pinless feature you can activate the numbers where you will call from most frequently (your cell phone, home phone, office phone) and our system will automatically recognize you and authenticate the call. There's no need to remember an account number and PIN when you dial from numbers that you have previously setup. Share your prepaid phone call credit with friends and family so they can say goodbye to phone cards forever


Travel with your Account

Whether you take a short trip or extended time away, use your Elevation account with any broadband Internet connection. When staying at a hotel or with friends and family you can make and receive calls using your Internet telephone, telephone adaptor or a "softphone" and a headset connected to any computer. Many phone adaptors and Internet telephones are small enough to travel with and can be connected anywhere in the world. Once connected, you will be ready to make and receive calls as needed.  NOTE:  911 calling will not work while traveling unless you update your 911 information.


Virtual Phone Numbers

"Virtual Phone Numbers" are the address of a user on our network. These are 7 digit numbers which are used to make Free calls between users, connect your device of softphone to the network, login to the user Control Panel, configure call forwarding options, and more.


Voicemail

Now you can manage your voicemail messages easily without just relying on your phone. Take control and listen to voicemail via the online Control Panel, your email inbox or any phone.

Elevation Voicemail lets you: play, save, delete messages online. At the click of a mouse you can manage your voicemail like never before. Listen to messages using your computer's speakers, save messages and delete all from the online Control Panel using any computer with Internet access. Save voicemails on your computer and forward to others for the most efficient handling possible. You can also use the phone to access your voicemail from access numbers in over 20 countries. It's that easy.